How to cancel a subscription plan?
You can cancel your subscription plan at any time. This article is a step-by-step guide on how to do that.
You can still use your canceled plan's seconds until it expires. You can find the expiration date in your ConvertAPI dashboard.
You may change the payment scheme at any time from the Subscription plan to the Prepaid package and vice versa. You are also able to upgrade/downgrade Subscription plans.
Sign in to your ConvertAPI dashboard
In the main dashboard menu, click on "Plans"
Click "Manage" next to the plan you want to cancel
Select "Cancel plan" from the Plan's actions on the right-hand side
Once redirected to our payment provider's screen, please confirm the action
That's it! You have canceled your subscription plan.
You can still use your canceled plan's seconds until it expires. You can find the expiration date in your ConvertAPI dashboard.
You may change the payment scheme at any time from the Subscription plan to the Prepaid package and vice versa. You are also able to upgrade/downgrade Subscription plans.
Please follow these steps to cancel a subscription plan
Sign in to your ConvertAPI dashboard
In the main dashboard menu, click on "Plans"
Click "Manage" next to the plan you want to cancel
Select "Cancel plan" from the Plan's actions on the right-hand side
Once redirected to our payment provider's screen, please confirm the action
That's it! You have canceled your subscription plan.
Updated on: 23/12/2022
Thank you!