• How to update the billing method?

  You can update your recurring payment method at any time. This article describes in detail how to do that. Update payment method Please follow these steps to change your payment method Sign in to your ConvertAPI dashboard In the main dashboard menu, click on "Billing" Select the "Billing" option from the sub-menu Fill in new payment details and confirmSome readers

• Where can I find my receipts?

  You can find a complete history of your purchases and receipts in your ConvertAPI dashboard. Follow these steps to download your receipt Visit your ConvertAPI dashboard page In the main dashboard menu click on "Receipts" Select a receipt from the list Once on the receipt page, find the "Print" option in your browSome readers

• How to cancel a subscription plan?

  You can cancel your subscription plan at any time. This article is a step-by-step guide on how to do that. Cancel planFew readers

• How to add company data to my receipt?

  In this article, we will explain how to update the company details in the Account form so the legal information would be displayed in the receipt. Please follow these steps to add company information to your receipt Visit your ConvertAPI dashboard IFew readers

• Do you have non-profit pricing?

  Social responsibility Yes, a non-profit 20% discount is available upon request. We seek to support those intensively working for better health and education, reduce inequality, and increase economic growth. We believe that powerful technology can make real change and drive positive results for all of us. Who qualifies? We welcome applications from journalists, human rights advocates, and other nonprofit organizations that need to convert their documents and files from one file formatFew readers

• How to forward an invoice email to Finance department automatically?

  You can specify an extra email address for invoices only. This article describes in detail how to do that. Edit user profile Every time a payment is made, we send an invoice to a customer's email address. If you want us to send a copy of a transaction receipt to your finances department automatically, simply fill in the "Invoice/Receipt email" field: Visit your ConvertAPI account dashboard (https://wwwFew readers

• I forgot to add my company VAT. How to get a VAT refund?

  If you forgot to add your company's VAT number and was charged incl. VAT, you can simply update your invoice's information and you will receive a refund.Few readers

• Invoice payment failed - what it means and how to fix it?

  Occasionally, you may find yourself in a situation where an invoice payment fails. In this article, we will explain what it means and how to fix it. Why did I receive an invoice? Invoices are usually issued for the overage conversions when you exceed your purchased conversions limit. You cFew readers

• What are overage conversions?

  From time to time, you may encounter overage conversions. In this article, we will explain what it is and how it is accounted for. Overage conversions "Overage conversions" refers to the situation where you use more conveFew readers