• How to update the billing method?

  You can update your recurring payment method at any time. This article explains how to do that in detail. Please follow these steps to change your payment method Sign in to your ConvertAPI dashboard In the main dashboard menu, click on "Billing" Select the "Usage" option from the sub-menu Click on the card icon next to your plan Fill in new payment detaSome readers

• Where can I find my receipts?

  You can find a complete history of your purchases and receipts in your ConvertAPI dashboard. Follow these steps to download your receipt Visit your ConvertAPI dashboard page In the main dashboard menu click on "Billing", then click "Payments" Select a receipt from the list Press "Download" button (https://storaSome readers

• How to cancel a subscription plan?

  You can cancel your subscription plan at any time. This article is a step-by-step guide on how to do that.Some readers

• How to forward an invoice email to Finance department automatically?

  You can add an extra finance role to your Team. This article describes in detail how to do that. Team members view Every time a payment is made, we send an invoice to a customer's (owner) email address. If you want us to send a copy of a transaction receipt to your finances department automatically, simply add new team member with finance role: Visit your ConvertAPI Account → Team Members dashboard (hFew readers

• How to add company data to my receipt?

  In this article, we will explain how to update the company details in the Account → Billing details form so the legal information would be displayed in the receipt. Please follow these steps to add company information to your receipt Visit your ConvertAPI Account → Billing details dashboardFew readers

• What are overage conversions?

  From time to time, you may encounter overage conversions. In this article, we will explain what it is and how it is accounted for. Overage conversions "Overage conversions" refers to the situation where you use more conveFew readers

• Do you have non-profit pricing?

  Social responsibility Yes, a non-profit 20% discount is available upon request. We seek to support those intensively working for better health and education, reduce inequality, and increase economic growth. We believe that powerful technology can make real change and drive positive results for all of us. Who qualifies? We welcome applications from journalists, human rights advocates, and other nonprofit organizations that need to convert their documents and files from one file formatFew readers

• I forgot to add my company VAT. How to get a VAT refund?

  If you forgot to add your company's VAT number and was charged incl. VAT, you can simply update your invoice's information and you will receive a refund.Few readers

• Stay on Top of Your Usage with Billing Alerts

  At ConvertAPI, we offer subscription-based services that come with varying amounts of conversions per month or year, depending on your chosen pricing plan. Each plan provides a set quota of conversions, and when you reach your limit, we ensure that you can continue using our service seamlessly through overage charges. To help you keep track of your usage, we send out email notifications when your consumption reaches critical thresholds at 70%, 90%, and 100% of your quota (when the overage bFew readers