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Articles on:Diagnostics
Health check, live monitoring, changelog

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  • Conversion fails, how do I troubleshoot (issue tracker)?
    If your conversions are working fine (your account balance is topped up, and integration is set up properly), but the conversion with the specific file is failing, please check the returned error message from our server. However, if the error message doesn't say much, or you don't understand what the returned error means, you can zip the files that are failing and upload them to your dashboard's Issue Tracker section. Once uploaded, please write a sFew readers
  • Monitoring
    System monitoring and health check ConvertAPI instances are hosted by IBM Cloud in multiple GEO locations, and Rest API requests are routed automatically to the nearest data center. You can check the status, metrics, and outage history at https://status.convertapi.com/.Few readers
  • Changelog
    ConvertAPI Changelog Find all information about new feature releases, bug fixes, and new available APIs in our changelog.Few readers

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