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Useful information regarding your account
How to create a free account?
Creating a new ConvertAPI account is simple and free. You can either use our Sign Up form to manually enter the information, or sign in with your Google/GitHub account. This article describes these options in detail. You don't need to enter your card details to get started and you instantly get a topped up production account.
How to install custom fonts?
In some cases you might have documents where custom fonts are used and it doesn't render properly using our service. In this case you might want to install custom fonts to our server. To do this, please visit your account and navigate to "Add-ons" -> "Upload fonts". You can either upload your fonts one by one or zip it all together! You will be able to remove particular fonts, add more fonts or overwrite it later on.
I lost my password. How can I recover my account?
You can recover your password straight from the ConvertAPI website. This article helps you recover your account and change your password. 1. Visit the ConvertAPI website First of all, go to the ConvertAPI password recovery page: https://www.convertapi.com/#forgotpassword ![Password recovery form](https://storage.crisp.chat/users/helpdesk/website/bf67560c1efcb000/image_146
How to delete my ConvertAPI account?
We're sad to see you go! However, if you decided to get rid of your ConvertAPI account you can achieve that by opening your dashboard and navigating to Account -> Danger zone. On this page simply click the [Confirm account removal] button and confirm your action in the confirmation dialog: !(https://s
How to edit my profile information?
Keeping your ConvertAPI profile up to date helps you protect your account. Edit profile details form Here's how to edit details about yourself Use a web browser and navigate to https://www.convertapi.com/a/edit Update your information Troubleshooting ConvertAPI does not want to save Please ensure all required fields are provided. Email already taken You may already register before usi
Where do I find my secret key?
This article describes where to find your auto-generated secret key. Authentication details In order to get your secret key, please create a free account and visit https://www.convertapi.com/a/auth. You can reset your secret key at any time using the Reset button on the top right corner.