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Legal and Security
GDPR complience, DPA agreements and more
Convert API's GDPR Compliance Commitment
UAB Baltsoft ("Baltsoft") is committed to complying with the General Data Protection Regulation ("GDPR"). The GDPR regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give European Union ("EU") citizens more control over their data and seeks to unify several existing privacy and security laws under one comprehensive law. The GDPR applies to all companies that do business with EU citizens or process data of EU citizens rega
How to sign my GDPR Data Processing Agreement (DPA)?
Companies using ConvertAPI and handling European user data (ie. people living in the European Union) may need to sign a Data Processing Agreement (also called DPA), as part of GDPR requirements. The DPA is an addendum to and is incorporated into a reference in the main Agreement between Baltsoft and its customers. The customer entity signing the DPA must be the same as the customer entity party to the main Agreement. This article explains how to get and sign your DPA. !(https://storage.cris
How long are my files stored?
The file storage duration is totally under your control. This article describes what are the file storage options and the most popular use cases. Convert without storing the file If you need a single document conversion you can choose to execute the conversion in-memory without storing the file at all by setting the Stor
Does ConvertAPI offer a hosted solution?
ConvertAPI is a cloud based solution and it works via REST API. We do not provide a self-hosted on-premises solution, however our service is extremely robust and security oriented. As for the enterprise customers, we provide a private cloud hosting solution where only a single customer's data is processed using a unique URL. We also offer a DPA contract agreement for those who need to comply with GDPR. For more information please refer to our [security overview](https://www.convertapi.com/securi